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Key Players in the Retail Industry in Chile

Chile's retail sector is a dynamic and competitive landscape dominated by large holding companies with diverse retail portfolios. These Empresas operate across various segments, including department stores, supermarkets, home improvement, and pharmacies. The year 2024 saw continued activity, with major players reporting financial results and implementing strategic initiatives. While obtaining precise, directly comparable full-year 2024 revenue figures for all companies can be challenging due to varying reporting periods and structures, the available data provides a clear indication of the leading players in the market.

Key Players Table

Player name and short description Detailed profile Relevant context information Estimates of volumes Estimates of revenue
Cencosud S.A. - A leading South American retail conglomerate with significant operations in Chile across multiple formats. Cencosud is a multinational retail company with a strong presence in Argentina, Brazil, Chile, Colombia, Peru, and the United States. Its Chilean operations are extensive and include key supermarket brands like Jumbo and Santa Isabel, the Paris department store chain, and the Easy home improvement stores. The company has been actively investing in its digital transformation, logistics, and developing an integrated retail ecosystem. In 2022, Cencosud expanded its presence in the U.S. with the acquisition of a majority stake in The Fresh Market. Key brands in Chile include Jumbo, Santa Isabel, Paris, and Easy. Cencosud has focused on increasing online sales, enhancing its private label offerings, and optimizing its product mix. Recent M&A activity includes the acquisition of The Fresh Market in the US and supermarket operations in Argentina (Makro and Basualdo). Operates a large network of supermarkets, hypermarkets, department stores, and home improvement stores across Chile and internationally. Reported consolidated revenues of CLP 16,493,815 million in 2024, representing a 15.9% increase compared to the previous year. This figure is approximately USD 17.5 billion based on the average exchange rate for the period.
Falabella S.A. - A prominent South American retailer with a strong presence in Chile, operating department stores, home improvement stores, supermarkets, and financial services. Falabella is one of the largest retail companies in Latin America, with operations in Chile, Peru, Colombia, Brazil, Argentina, and Mexico. In Chile, its main businesses include Falabella department stores, Sodimac (home improvement), Tottus (supermarkets), and Banco Falabella (financial services). The company has been implementing a strategy focused on strengthening its omnichannel capabilities, improving efficiency, and optimizing its physical store footprint. Key brands include Falabella, Sodimac, Maestro (in Peru), and Tottus. Falabella has placed a strong emphasis on its e-commerce platform and integrating its online and offline channels. Operates a significant number of department stores, home improvement centers, and supermarkets across its markets. Reported consolidated revenue of approximately $12.60 billion USD for the trailing twelve months ending in 2024. Full-year 2024 sales were reported as CLP 10,322,104.48 million. Annual revenue for 2024 was also cited as 12.21 trillion CLP.
Walmart Chile - The Chilean subsidiary of the global retail giant, holding a leading position in the supermarket sector. Walmart Chile is a major player in the Chilean food retail market, operating various supermarket and hypermarket formats. Its key brands cater to different consumer segments. The company has been investing in expanding its store network, enhancing its logistics, and developing its e-commerce capabilities as part of Walmart's global strategy. Key brands include Lider (hypermarkets and supermarkets), Express de Lider, and SuperBodega aCuenta. Walmart has announced significant investments in Chile to open new stores and distribution centers. Operates approximately 480 stores under its different banners in Chile. While a specific consolidated revenue figure for Walmart Chile for the full year 2024 is not consistently available across sources, it was reported as the largest supermarket chain in Chile by revenue, with a market share of approximately 20% of the total retail value in 2022. Walmart's global revenue for fiscal year 2024 (ending January 31, 2024) was approximately $648 billion.
SMU S.A. - A prominent Chilean supermarket company with extensive coverage across the country. SMU is a significant food retailer in Chile, operating various supermarket formats designed to serve different customer needs and locations. The company is known for its wide geographical reach, being present in all sixteen regions of Chile. SMU has been focused on organic growth through store openings and renovations, as well as improving operational efficiency. Key brands include Unimarc, Mayorista 10, Super 10, and Alvi. SMU has been implementing a strategy to enhance its competitiveness through pricing and promotional activities, and has seen growth in its online sales. Operates 285 stores under the Unimarc brand and other formats. The company opened a total of 20 new stores in 2024. Reported full-year 2024 revenue of CLP 2,887,165 million, an increase of 0.9% compared to 2023. This is approximately USD 3.0 billion. Trailing twelve-month revenue as of 2024 was 2.89 trillion CLP.
Ripley Corp S.A. - A Chilean company with business segments in department stores, financial services, and real estate. Ripley is a multi-segment company operating department stores in Chile and Peru, offering fashion, accessories, and home products. It also has a banking division that provides consumer financial products and a real estate business involved in the development and management of shopping malls. The company has focused on improving the profitability of its retail and banking operations. Key brands include Ripley department stores and Banco Ripley. The company has been working on enhancing the customer experience in its stores and online, and improving its operational efficiency. Operates department stores and has banking and real estate operations in Chile and Peru. Reported a trailing 12-month revenue of $2.21 billion USD as of December 31, 2024. Revenue in CLP (TTM) was reported as 2.09 trillion.
Empresas La Polar S.A. (abc) - A Chilean retail company operating department stores, which recently merged with Abcdin and now operates under the "abc" brand. Empresas La Polar, following its merger with Abcdin, operates under the unified brand "abc". The company is involved in the retail sale of a variety of products, including clothing, electronics, and home goods, through its department stores and online platforms. It also offers financial services. The merger aimed to create a stronger and more competitive player in the Chilean retail market. Operates under the new "abc" brand, resulting from the merger of La Polar and Abcdin. The company has been focusing on integrating the two businesses and improving financial performance. Operates department stores across Chile under the abc brand. Reported a trailing 12-month revenue of $536 million USD as of December 31, 2024. The combined entity (abc) reported revenues of $356,542 million CLP for the first nine months of 2024. Online revenue for lapolar.cl was $40.7 million USD in 2024.
Sodimac S.A. - A subsidiary of Falabella, specializing in home improvement and construction retail. Sodimac is a leading retailer in the home improvement and construction materials sector in Chile and other countries in the region. It offers a wide range of products for building, renovating, and decorating homes. As part of the Falabella group, it complements the group's diverse retail offerings. Operates under the well-known Sodimac brand. It is a key component of Falabella's portfolio and contributes to the group's overall revenue. Operates numerous home improvement stores across Chile and other Latin American countries. Revenue is consolidated under Falabella S.A. Falabella's Home Improvement segment (which includes Sodimac and Maestro) had revenue of $1.4 billion in Q4 2024; this is likely a quarterly figure and encompasses operations outside of Chile.
Easy S.A. - A home improvement retailer that is part of the Cencosud group. Easy is a home improvement retailer operating under the Cencosud umbrella. It offers a variety of products for home renovation, decoration, and gardening. Easy plays a significant role in Cencosud's non-grocery retail segment. Operates under the Easy brand as part of the diversified Cencosud conglomerate. Operates home improvement stores in Chile and other countries where Cencosud has a presence. Revenue is consolidated under Cencosud S.A.
Cruz Verde - One of the major pharmacy chains in Chile. Cruz Verde is a leading pharmacy chain in Chile, providing a wide range of pharmaceutical products, as well as health, beauty, and personal care items. It is part of the Health Division of FEMSA, a multinational company. Cruz Verde is a key competitor in the Chilean pharmaceutical retail market. Part of FEMSA's Health Division, with operations in several Latin American countries. It is one of the top three pharmacy chains in Chile, competing with Salcobrand and Farmacias Ahumada. Operates a large network of pharmacies across Chile. Specific consolidated revenue for Cruz Verde in Chile for 2024 is not readily available in the search results. However, the pharmaceuticals market in Chile was expected to generate $2.446 million USD in revenue in 2024. Cruz Verde, along with Salcobrand and Farmacias Ahumada, holds a significant majority of the market share.
Salcobrand - A major pharmacy chain operating in the Chilean retail market. Salcobrand is a significant player in the Chilean pharmaceutical retail sector, offering a similar range of products and services as other leading pharmacies. It is part of Empresas SB. Salcobrand is one of the top three pharmacy chains in the country. Part of Empresas SB. It is a direct competitor to Cruz Verde and Farmacias Ahumada in the Chilean pharmacy market. Operates a substantial number of pharmacies throughout Chile. Specific consolidated revenue for Salcobrand in Chile for 2024 is not explicitly available across sources. However, it is consistently ranked among the top pharmacy chains by market share. Past data indicated annual sales of $450 million USD and a 26% market share in the pharmaceutical market. The online revenue for salcobrand.cl was reported as $115.8 million USD in 2024.

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